Privacy Policy

Introduction

River City Garage Door Service ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you use our website or contact us for services.

Information We Collect

We collect:

• Information you provide via contact forms (name, phone, email, service area, description of need)
• Communication records (calls, texts, emails)
• Website analytics data (pages visited, time on site, general location — no personally identifiable information)

How We Use Your Information

We use your information to:

• Schedule and provide garage door services
• Communicate about appointments, quotes, and follow-ups
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell or rent your information to third parties. We may share information with:

• Service providers (payment processing, scheduling tools) bound by confidentiality agreements
• Legal authorities when required by law

Cookies

Our website uses essential cookies for functionality and analytics cookies (Google Analytics) to understand site usage. You can disable cookies in your browser settings.

Your Rights

You may:

• Request access to information we have about you
• Request correction or deletion
• Opt out of marketing communications

To exercise these rights, contact rcgdtristate@gmail.com or call 812-454-5711.

Data Security

We use industry-standard security measures to protect your information. No internet transmission is 100% secure, but we make every reasonable effort.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy periodically. Updates will be posted with a new "Last updated" date.

Contact

Questions? Email rcgdtristate@gmail.com or call 812-454-5711.